5 Star Customer Service

At American Nutrition our customers are #1. We will always strive to keep our customers happy and satisfied with all means to our disposal.

Directions - Live in the Denver/Colorado Springs area? Come visit our new retail store! Click here for map and directions.

Guarantee - We have a 30 day money back guarantee (date received). Please notify us immediately of any order that is unsatisfactory and we will try to resolve the problem. All clearance and final sale items are not returnable. We do not refund any shipping charges.


Payments - We accept VISA, Mastercard, American Express, Discover, Checks,  and Money Orders. Your orders will be charged at the time of shipment. All payments are made in U.S. currencies. No COD orders. 
            Online Checks (Pay by Check) - Please note that if you choose this payment method it can take 2-3 weeks to ship the order because we must first receive the check in the mail from Pay by Check, then we must wait for the check to clear which can take up to a week. After the check clears we will ship your order as fast as possible.

International Orders - American Nutrition ships products worldwide. Because of the complexities of all the different shipping methods it is next to impossible to have standard shipping costs. Each order is viewed individually and the best method is chosen for each case. Just as a basis you could expect to pay around $18 for a 1 lb. and approximately $8 per additional Lbs. Package shipped International Express Mail have a expected arrival time of 2-5 business days depending on customs. On smaller orders under $40.00 average shipping price is around $7.95 for a 1 lb package. If you would like a quote for shipping email us at orders@americannutrition.com.  Packages seized by customs are non-refundable.
 
Order By Mail - If you are not comfortable sending your credit card information over the internet you may pay for your order by Money Order or Personal Check, you may add items to your cart, register your name, shipping address and e-mail address on the on-line form. You can then print out the order form and mail it to American Nutrition 735 N. Park St. Unit E Castle Rock, CO. 80104 U.S.A.. Please allow 3-6 days bank clearance for orders that are paid by personal checks. 
 

Shipping charge and method - American Nutrition charges a flat rate of $4.95 on all orders no matter how large the order is. We do not penalize our customers for large purchases. All orders are shipped via USPS or UPS GROUND  2-5 business days average delivery time from time order is placed. We are one of the fastest in the industry. All merchandise is carefully packed before leaving our warehouse. Most order received before 3:00pm West coast Time will be shipped out that same day.

Puerto Rico, Hawaii, and Alaska - We still charge our flat rate of $6.95 for Puerto Rico Hawaii and Alaska and orders are shipped USPS Priority Mail. Average delivery times of 3-5 days.

When will my product be shipped? - Orders will be processed and shipped the same day or within 1 working day (weekend and holidays excluded). Please allow 3-5 days bank clearance for orders that are paid by personal checks. 

Cancel an order - You may cancel your order if you e-mail us before your order is shipped. Shipment can be as soon as 1 hour after you place your order, or within 1 working days. (We are that fast!)

Disclaimers - Statements on this website have not been evaluated or approved by the FDA and is not intended to prevent, treat, or diagnose any disease or illness. Please seek professional advice from your physician or a professional health care practitioner. American Nutrition is not responsible for any claims made by manufacturers or its associates or others in our web site. 

Refunds - There is a 30 day money back guarantee starting from the date the order is delivered.  On all returns there will be a 15% re-stocking fee and we do not refund any shipping fee.

Company Information (Address and Contact)

American Nutrition Inc.
735 N. Park St. Unit E
Castle Rock, CO. 80104

Toll Free 800-454-3724
International (303) 688-7755

FAX (303) 688-7742

Email Support