Customer Service
Toll Free 800-454-3724
(Mon-Fri 8:00am-4:30pm) MST
PRODUCT SEARCH

 

Shipping Policy

International Orders - American Nutrition ships products worldwide. Because of the complexities of all the different shipping methods it is impossible to have standard international shipping costs. Each order is viewed individually and the best method is chosen for each case. The actual shipping cost will be calculated by the weight, dimensions, value, and destination of your parcel.  Package arrival times vary depending on shipment destination, and customs. For a shipping quote, email us at sales1@americannutrition.com

*Once we have shipped the package, we have no control over the package. We have no way of contacting the carrier to make any changes once the parcel has left the US. If you have requested shipping insurance, tracking information will be available, it will be provided upon request. We have no control over customs. We are not responsible for any customs charges, delays, and/or confiscated packages. It is the customers/buyers responsibility to be aware of your country’s Import/Export regulations, and restricted products. All delayed/confiscated packages will not be refunded or reshipped.

 

Shipping charge and method - We charge a flat rate of $5.95 on USPS First Class Mail, and UPS Ground packages under 2 lbs. Orders containing heavy products (>2lbs) will automatically be shipped via UPS Ground, and the shipping cost will be adjusted according to the weight of the individual products within. 

We charge a flat rate of $5.95 for stardard packages. For orders containing heavy products, additional handling charges are added to the flat rate as follows:

HANDLING

CHARGES

Weight

Charge

2.1 - 3 lbs $2.00
3.1 - 4 lbs $3.00
4.1 - 6 lbs $4.00
6.1 - 9 lbs $5.00
9.1 - 12 lbs $7.00
12.1 - 15 lbs $10.00
15.1 + CALL US

Expedited parcels are subject to changes in shipping cost based on the weight and value of the package. 

USPS First Class Mail and UPS Ground packages have an average delivery time of 2-7 business days from the date the order is shipped. We pride ourselves in being one of the fastest in the industry. All merchandise is carefully packaged by our staff before leaving our warehouse. 

Most UPS orders received before 3:00pm MST will ship the same day.

*The weight limit for USPS First Class Mail is 13.0oz. If you select USPS First Class Mail, and your package is over the weight limit, the next appropriate shipping method will be chosen (*additional charges may apply).

Want to know how long it takes to recieve a UPS Ground package? CLICK HERE to see our UPS Ground Map!

Puerto Rico, Hawaii, and Alaska - We charge a flat rate of $7.95 for standard Puerto Rico, Hawaii, and Alaska shipments under 2lbs. Orders are shipped USPS Priority Mail, with an average delivery times of 3-7 days. (additional handling charges will apply to heavy/valuable packages).


When will my product be shipped? - Orders containing stocked products are processed and shipped the same day. It may take 2-3 working days on non-stocked items (weekend and holidays excluded). We do not display on-hand availability of our products on the website, we will try everything in our power to get backordered products shipped ASAP.

Please allow 3-10 working days, for bank clearance on orders that are paid by personal checks.